Welcome to our Help Hub

We answer the majority of all the questions we get asked here, but if you need more information or help, you will be given the opportunity to open a Support Ticket with our team.  

Start here for Generator repair

Click here to start diagnosing problems with your Portable Generator. These could be faults with, or lack of, electricity production or problems with starting, rough running, battery charging and also carb or fuel supply issues. We can give help and advice for repair and servicing of Portable Generators of up to around 13kVA.

Start here for Small Engine Machinery

Click here to start diagnosing problems with your Small Engine. These could be problems with starting or rough running, maybe you have carb or fuel supply issues? Common machinery that our engine advice will help with includes water pumps, pressure washers, log splitters, wacker plates, wood chippers and other similar equipment.

The information contained in our websites is designed as a guide only, for assisting Repair Professionals. By using our information you are agreeing to our T&Cs.